Guarantee

Warranty terms.

What does the quality guarantee cover: the entire range of products.

Warranty period: 1 year, unless a longer period is provided for by the relevant technical regulations..

Warranty terms:

1. Proper operation (use) of the product in accordance with its intended purpose.

2. Validity of the warranty period.

3. There are no reasons to refuse to recognize the case as a warranty case and to satisfy the buyer’s demands.

Reasons for refusal to recognize a case as a warranty case and satisfy the buyer's demands:

1. Expiration of the warranty period.

2. Wear and tear of the product occurs during its standard operation (use): natural abrasion, material fatigue, wear of the cutting edge during normal use, etc.

3. Violation of operating conditions. These include:

  • Using the tool outside the permissible parameters (incorrect cutting modes, overload);
  • Using the tool for purposes other than its intended use (e.g., using a metal drill bit for drilling stone);
  • Failure to perform maintenance as specified in the instructions.

4. Mechanical damage to the tool: falling, improper installation on the machine, etc.

5. Unauthorized interventions: re-soldering, welding of tool parts, unauthorized repairs, tool modification.